Frequently asked Questions
Q. Are we ISO certified?
A. Yes, we are ISO-14001 certified.
Q. Do we sell used equipment within Europe?
A. Absolutely Not, all of our equipment are for export outside of Europe.
Q. What do we sell?
A. We export used copiers, faxes, printers WorldWide.
Q. How to receive your stock list?
A. You can view our complete LIVE stock list of both used equipment
Q. Where can we find Prices?
A. Once you find what you are looking for available in our stock list, you can send your requirement and we will send you our best prices.
Q. How long we should expect a reply?
A. If not within few minutes, it could take up to 24 hours.
Q. Do we open on the weekend?
A. No, but we will reply to your requirements.
Q. How can we contact you?
A. Email, Phone and Fax.
Q. Can we Visit you to inspect the Machines?
A. Absolutely, make sure to spend sometime to explore Belgium.
Q. What is our Payment terms?
A. T/T in advance by wire transfer, 50% prepayment and 50% before releasing shipping documents.
Q. Where do we get our used equipment?
A. Directly from manufacturers & dealers, these equipment are off lease and have been under service contracts until they were removed.
Q. What is your shipping terms?
A. Prices we quote you are Ex-works our warehouse in Belgium, we can provide you with a shipping quote.
Q. How do you load machines?
A. We load containers 20 & 40 foot with double floors, all machines are shrink wrapped, fragile attached accessories are removed and placed inside the machines for transport safety.
Q. How long does it take to process the order.
A. We do our best to process it within 3 days, your order will be processed in the order it was received.
Q. Do we have 100 copiers or 5000 copiers?
A. Everything you see in our stock is available in OUR warehouse, we get machines everyday, once it is received and checked by our warehouse staff it would be available on our stock list.
Q. Do you sell retail or to end users?
A. No, we only sell to wholesalers, resellers, dealers, brokers & exporters across the globe.
Q. Do you charge for loading?
A. Loading is free of charge, we only charge for the cost of building a second floor in the container.